Shipping Policy

Effective Date: August 30, 2026

Thank you for shopping with us! We take great care in preparing and packaging every order and want to make sure your shopping experience is as smooth as possible.

Order Processing

Orders are typically processed within 3–5 business days after payment is received. Business days are Monday through Friday and do not include weekends or holidays.

Please note that custom, personalized, embroidered, and made-to-order items may require additional processing time. Any extended turnaround time will be noted in the product description when applicable.

Shipping

Shipping rates are calculated at checkout based on the items in your order, package size, destination, and available shipping method.

Once your order has shipped, you will receive a shipping confirmation with tracking information when tracking is available.

Estimated Delivery

Delivery times begin after your order has been processed and shipped. Carrier delivery estimates are not guaranteed and may be affected by holidays, weather, carrier delays, or other circumstances outside of our control.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout. Please carefully review your shipping information before submitting your order.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has shipped.

Lost, Delayed, or Stolen Packages

Once an order has been transferred to the shipping carrier, delivery is handled by the carrier. If your tracking information shows a delay or delivery issue, please contact us so we can assist you with determining the appropriate next steps.

We are not responsible for packages that are lost or stolen after the carrier has confirmed delivery to the address provided at checkout.

Damaged Orders

If your order arrives damaged, please contact us promptly after delivery and include your order information and photographs of the damaged item and packaging. We will review the situation and work with you toward an appropriate resolution.

Local Pickup

Local pickup may be available for select orders when offered at checkout. Customers selecting local pickup will be notified when their order is ready. Please wait for your pickup notification before arriving.

Questions

If you have questions about your order, shipping, or delivery, please contact us through our website or the contact information provided with your order.

Thank you for supporting our small business!